Reference

Open Your Account Under Clear Data Terms

Your ovi777 account carries your registered mobile number, the wallet reference behind your bKash, Nagad or Rocket transfers, and the device logs from each sign-in. This page sets out what we keep, why we keep it, and how you get it corrected or removed.

Phone-first sign-inWallet references kept privateCookie choices in your handsPrivacy requests by ticket
ovi777 Open Your Account Under Clear Data Terms
DATA CONTROLS

Browse Cookie, Sign-In And Retention Rules

Four controls cover almost every privacy question we get. Registration data is stored against your user ID rather than your phone number alone, so a swapped SIM does not strand your record. Cookies split into the session that keeps you signed in and the preferences that remember your settings. A sign-in from a new handset passes an OTP before the wallet section opens. Records outlive a closed account only for the retention window our payment partners set, and one ticket gets you a copy or a correction.

What We Store Registration mobile number, wallet reference for bKash, Nagad or Rocket transfers, sign-in device and IP logs, and gameplay records for rounds you played. That is the set we hold, and each part has a stated reason.
Cookies You Control Session cookies keep you logged in on the phone; preference cookies remember language and sound settings. Clear them in your browser and the next visit asks for a fresh OTP instead of resuming quietly.
Sign-In And Device Checks Every login from a new handset triggers an OTP to your registered number. If a device looks unfamiliar, the attempt is logged and you can end that session from inside your account.
Retention And Requests Account and payment records stay while your account is open, and for the period our payment partners require after it closes. Ask for a copy or a correction through the privacy ticket.
REACH OUR DESK

Reach The Privacy Desk On Your Phone

If something in this policy looks wrong for your account, you do not need to hunt for a form. Open the app or the browser tab you logged in from, go to Support inside your account and choose the privacy category, and the ticket will carry your user ID so we can match it to your record without asking for your password. Live chat sits on the same screen for quick checks. We reply on the ticket, and the thread stays in your account so you can read it again later.

Team online

Privacy Ticket In-App

Open Support from your account, pick the privacy category and describe the request. The ticket is matched to your user ID, so you never need to send your password or an OTP.

Live Chat For Quick Checks

Ask a short question about cookies, device logs or what we hold. The agent reads your account record and confirms what is on file while you are on the screen.

Wallet Record Queries

If a bKash, Nagad or Rocket reference number shows against your account and you want to know which one we hold, the same desk pulls the payment record and tells you.

Ask Us About Your Data

The answers below are the ones our desk actually gives, without the legal padding. If your own case is not covered, the privacy ticket is the quickest route: it reaches the team that handles copies, corrections and deletions, and it keeps your request in writing inside your account so you can point back to it later.

Raise a privacy ticket from Support inside your account. We pull your registration details, wallet references and gameplay records, then send the copy back on that same thread once we have confirmed it is you.

Only with the payment process that settles your transfer, and with anyone we are legally required to answer. We do not sell wallet numbers, and they do not go to outside marketing lists.

Two kinds, mostly. A session cookie keeps you signed in while you move between pages, and preference cookies remember things like language. Clear them in your browser and the next sign-in asks for a fresh OTP.

You can ask us to close it. We delete what we are allowed to delete; payment and transaction records stay for the period our payment partners and local rules require, and we tell you which part stays.

While the account is open, plus the retention window our payment partners set for transaction records after closure. Exact periods depend on your local law and eligible regions, and support confirms the window that applies to you.

We log the device model, browser type and IP address on each sign-in, because that is how a login that does not look like you gets spotted. Location is read from the IP, not from GPS.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.